How to Add Users to Your Family Account When a new family account is created, the initial user is presented with a quick startup guide which encourages them...
Linked User FAQs What is a Linked user? A Linked user is a user that does not have their own username and password....
Securing Profiles with Pins Pins are 4-digit codes that can be set to prevent a family member from accessing your profile without permission. It...
Setup Troubleshooting When signing up to join a family, it says my email is already associated with a user and won’t let...
Leveling Up and the Reward System What is the Reward System? Our reward system provides a unique “level up” system that helps motivate kids (and parents) to...
Email Verification Email verification is the process of checking an email address to ensure it’s authentic and connected to the right person....