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Help! I’m Not Getting Notifications

Not getting your push notifications? Try the following:

  1. Disable all the notifications in the app, then close the app, reopen the app, and re-enable them.
  2. If they still don’t work, disable all the notifications and then uninstall and reinstall the app before re-enabling them.

For Android users check out: How to Fix Android Notification Issues

How to Test Notifications

There are two ways to test notifications. (Note: Both require you to be outside the app to work properly; there are no in-app notifications.)

  • With Calendar notifications enabled, create a future calendar event with notifications on and assign it to yourself. A notification should appear on your device at the designated time.
  • You can also enable notifications for other things, such as when someone has assigned you a task. Enable one of those notifications and have someone else (including a non-email account) assign you a task on a different device than yours and see if the notification comes in for the event.

You can also check our page on Notification FAQs. If you still need help, feel free to contact us.

Updated for 3.0

Updated on September 8, 2023

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